However, it cannot be turned on anymore. But if it is not a wireless mouse, the mouse is broken. The double click is a button switch problem if you did not use any other firmware to update it. Tried to change batteries, even downloaded drivers from your website, but nothing changes. My mouse has a left button problem – when I click once, sometimes it clicks twice. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.
|Date Added:||25 January 2011|
|File Size:||32.26 Mb|
|Operating Systems:||Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X|
|Price:||Free* [*Free Regsitration Required]|
Unfortunately, we do not offer global warranty on our products. Only if the model has a special function or Macro gemius setting is when you need to install the driver.
Genius Download Center
My mouse has a left button problem – when I click once, sometimes it clicks twice. What is System Requirement for SmartGenius?
When you have SmartGenius setting problem, how to solve it? One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, gj-03022p is not replaceable. XScroll ioCenter for old model.
The mouse cursor sometimes lags or stops for a few seconds, if I move it ggenius from my WiFi it becomes normal.
Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. Check if your laptop recognizes the mouse or not in the Device Manager.
Check if your device is a plug-n-play device or not. We appreciate your feedback for your Genius product user experience. You can log in into your Amazon account and generate a Amazon return label.
The mouse sensor data read performance will be impacted. Change the place where you use the mouse, test whether the frequency is affected by another device or not.
Genius Download Center – download driver and apps
If yes, there is no need to install a driver. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.
Is Xscroll compatible with 32 and 64 bit systems? My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Is there anything I can do? What is your global warranty on your products? If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.
Please refer to below links first and follow the setting steps.
Mouse will stop working when moving or the cursor jumps randomly for no reason. If it is not working hm-03022p changing the battery, try to turn the mouse switch off and on again. The mouse is 2. Unfortunately, we do not g-03022p technical manuals to end users, you can contact customer support for assistance.
The mouse is not detected. Xscroll is a plug and play mouse, it works with any Windows OS. But if it is not a wireless mouse, the mouse is broken. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.
How do I solve this? The dongle, KB, and mouse require a code pairing process. The double click is a button switch problem if you did not use any other firmware to update it. Sometimes when I turn on ggm-03022p mouse, underneath, the LED lights are on, but mouse does not work, why?
Try to change the battery first.